Privacy Policy

Effective Date: May 19th, 2026

This Privacy Policy is provided by Crew360, including, where applicable, all subsidiaries, related companies, and associated entities.

Crew360 takes its responsibilities under applicable privacy laws seriously and is committed to safeguarding your personal data.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access and use our platform.

As we operate internationally and process sensitive personal data—including health and identity verification information—we comply with applicable global privacy laws, including GDPR where applicable.

By using Crew360, you consent to our processing of your information as outlined in this Privacy Policy.

Who We Are

Crew360 delivers comprehensive maritime wellbeing and HR support through a mobile-first platform.

This includes:

• Mood tracking and journaling
• Telemedicine services
• Legal resources
• Seafarer wellbeing monitoring
• HR support for personnel at sea and ashore

Crew360 acts as the Data Controller for personal data collected through the platform.

Information We Collect

• Contact Information (Name, Email, Phone, Address)
• Identity Verification Documents
• Maritime Certifications
• Mental Health & Wellness Data
• Communication Data
• Technical & Device Data

Legal Basis For Processing

• Consent
• Contract Performance
• Legitimate Interest
• Legal Compliance

You may withdraw consent at any time where permitted by law.

Purpose of Collection

• Identity verification
• Platform access
• Wellbeing services
• Counsellor and legal communication
• Security and fraud prevention
• Research and product improvements

Disclosure of Information

We may disclose personal information to:

• Licensed counsellors
• Legal professionals
• Technology providers
• Government authorities
• Regulators where legally required

Independent professionals operate separately and may act as independent Data Controllers.

Data Retention

We retain information only as long as required for legal, operational, and service obligations.

Data may be anonymized or securely deleted once retention requirements expire.

Offline Access & Storage

• Encrypted local storage
• Automatic synchronization
• Low-bandwidth optimization

Data Security

Crew360 uses:

• Access controls
• Encryption
• Security monitoring
• Regular security assessments

International Data Transfers

Where required, Crew360 applies safeguards including contractual protections and security reviews.

Your Rights

• Access your data
• Update information
• Request deletion
• Withdraw consent
• Request portability
• File complaints with regulators

Contact us at:
admin@crew360.online

Children

Crew360 is not intended for users under 18 years old.

Termination

You may stop using Crew360 at any time.

Regulatory Compliance

Crew360 complies with:

• Nigeria Data Protection Act (NDPA)
• Nigeria Data Protection Regulation (NDPR)
• General Data Protection Regulation (GDPR)

Changes to This Policy

We may update this policy periodically. Continued use of Crew360 constitutes acceptance of updates.